HyperSnap 10 is released, offering video recording and more! Free upgrade for customers who bought HyperSnap 9 license on or after July 1, 2025. Check if your license qualifies for a free upgrade here.
Use the right contact path and you will get to the correct inbox faster. This page covers HyperSnap, @Voice Aloud Reader, store questions, and lost license recovery.
If you already placed an order and need payment, receipt, or delivery help, the reseller can usually resolve it faster than engineering support.
Hyperionics Technology
Needham, Massachusetts, USA
For pricing and direct purchase options, use the Hyperionics store.
For questions about an existing order, please contact our reseller Cleverbridge customer support.
Include your Windows version, HyperSnap version, and the exact capture or editing steps that led to the issue.
Tell us the Android version, app version, document type, and whether the issue happens with one file or many.
The support forum no longer accepts new user signups, but existing discussions still contain useful HyperSnap and @Voice troubleshooting advice.
Use the recovery form before emailing. It is the fastest way to retrieve an old key for HyperSnap or other desktop products.