Re: 64 bit version does not work but 32 bit version does on my 64 bit computer
2017/08/09 10:41:49
(permalink)
The message I got was
*********************************************
C:\Program Files\Hypersnap 8\HprSnap8.exe
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
***********************************************
I first enabled HyperSnap then noticed an update was available so clicked on it. It loaded and ran, said I needed to close HyperSnap and then installed. I have done this before. The above message is what I got this time. I then uninstalled the app and from your web site downloaded the new version, ran the install and got the same message. Finally I uninstalled again and downloaded the 32 bit version and installed and this worked. I had to dig out my license and loaded that. So this is what I am using now.