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Hot!Missing mfc120u.dll

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Ulf
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2017/03/29 07:43:49 (permalink)
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Missing mfc120u.dll

I installed Hypersnap 8.12.02 (64-bit) on a Server 2012 and it worked fine until I rebooted.
Now it can't find mfc120u.dll. Uninstall does not work either it gives the same error message:
"The program can't start because the mfc120u.dll is missing from your computer. Try reinstalling the program to fix the problem" 
 
I tried to register the dll, but that doesn't work either:
The module [path\mfc120u.dll] was loaded but the entry-point DllRegisterServer was not found
Make sure [path\mfc120u.dll] is a valid DLL or OCX file and then try again.
 
Best regards
Ulf
post edited by Ulf - 2017/03/29 07:57:07

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    Admin
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    Re: Missing mfc120u.dll 2017/03/29 08:21:52 (permalink)
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    Probably your anti-virus software has a false positive on this file and puts it into a quarantine or deletes it. Add it to exception list of your anti-virus and/or contact the maker of that anti-virus to fix the problem.
    Ulf
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    Re: Missing mfc120u.dll 2017/03/29 08:36:21 (permalink)
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    Same antivirus (Symantec) is running on Server 2008 R2 and Win7 machines, all with Hypersnap installed, no problems.
    I just ran a scan on the Server 2012 no threats and nothing in quarantine.
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    Re: Missing mfc120u.dll 2017/03/29 13:43:14 (permalink)
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    There are no files missing in HyperSnap 8 setup. All are installed correctly. If not Symantec, then something else must be deleting this file from HyperSnap 8 directory. I cannot guess from far away what it is. Please contact some local computer guru who will have access to your machine and can examine what really happens.
     
    Also, the same anti-virus on one machine may have different anti-virus database than on the other. Maybe the error in Symantec was already fixed, so try reinstalling HyperSnap 8 from a fresh download from our web site. If they fixed the error and updated database, it should no longer delete that DLL.
    Ulf
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    Re: Missing mfc120u.dll 2017/03/30 03:00:24 (permalink)
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    All the files are there, nothing deleted.
    I tried to run the installation again - this repaired the issue. After a reboot it still works....
     
    BTW, are there a way to hide or disable the "User tools" function? We are running in a restricted environment, but it's possible to start programs from here, something the ordinary user should not be able to do.
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    Re: Missing mfc120u.dll 2017/03/30 07:30:31 (permalink)
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    You can hide tools from the ribbon with "Customize..." function. Here is how to do this interactively, then you could observe the changes it does in the registry and maybe write a script to enter such change for other users (note: if you change registry settings of HyperSnap 8, the program must not be running at that time):
     
    On the "Quick access toolbar" (left side of the title bar) click the right-most button with triangle pointing down to show "Customize" menu. Click "More commands" in that menu. Click "Customize Ribbon" in the left hand panel. In the right-most panel, make sure that "Main Tabs" are selected at the top. Below it, expand "Image" branch. It will have 5 sub-branches, the last one without any title. If you expand this untitled branch, you'll see "User tools...". Click to highlight that untitled branch immediately under "Image", then click "<< Remove" button in the center, click OK. The "User tools" button will be hidden. If you want to examine what changes were made in the registry, first exit HyperSnap 8 completely via File/Exit menu, then look at this key and sub-keys in the registry:
     
    HKEY_CURRENT_USER\SOFTWARE\Hyperionics\HyperSnap 8
     
    It will be probably somewhere under Settings80 key, but I don't know where exactly, some binary values ...
     
    Greg
    Ulf
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    Re: Missing mfc120u.dll 2017/03/30 07:40:38 (permalink)
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    Thanks, I will try that :-)
     
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    Re: Missing mfc120u.dll 2017/03/30 07:43:30 (permalink)
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    Also, "Save CFG" function under the Settings ribbon tab saves all the same info to a text .ini file, so saving before and after hiding the button and using a text comparison tool could make it easier to find the exact entry that's changed. Note that this text file is in Unicode, UTF-16 encoding, so make sure to use text editor or text diff tool that will handle UTF-16 correctly.
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