Unable to open file

Hello Patrick,
 
I also know this message from our corporate environment.
Try the following:
Go to Startup and Tray Options. Fastest way is calling File menu and look down left to the exit button. Click on Startup and you have the dialogue window.
Set Amount of files last used to 0 (zero). Default is 4.
Check Delete list of recent files and also check ALL Files.
This will have HyperSnap to disregard any history and thus prevent HyperSnap from calling any files.
Now let's hope, this option can be activated and be kept during restarting on next day.
Any inaccurate menu and file descriptions on my part stem from me using the German HyperSnap.
Good luck.
Thomas
The Lesser Admin

Hi Patrick,
HS saves all these changes in the cfg-file accessible in the Configuration ribbon. It MAY be, that saving in a system folder - and c:\program files (X86)\ counts as such prevents the file from being written.
Set the parameters you want, save the cfg and again save the cfg to another directory (with full access).
Copy the cfg (in its desired form) into the system folder and try again.
 
Alternatively, start HS with the parameter -ra. You have to edit the link in the start menu or create a new, improved link. -ra forces HS to remeber, keep and use the last used settings, even special settings like this.
CAVEAT: It also saves things like "put a pink border around EVERY capture", use "sickenly romantic"-font as default or similar things. It will probably be the solution to your problem, but more experienced users could encounter things, that would normally be discarded upon exiting HS.
The good with the bad.
Good luck
Thomas
The Lesser Admin
 

Hi Greg
 
The Exit-Method won't last. As soon as new snaps are taken it appears again.
 
Probably the temporary Directory is away. Registry settings I can do with Group policies without problems. I just need to know the entry.
 
Patrick