Textsnap does not work in desktop icons and folder and files in drives

  Exact HyperSnap version in use :7.11.02

textsnap only work in firefox and yahoo messenger. but  does not work in desktop icons and  folder and files in drives and windows messages. please help me

my windows is 7 64 bit

Hello nekooee,
 
please check the following: TextSnap Options - Activate TextSnap for
unformatted text
formatted text
tab-delimited text
 
Only the first two options should be active. The third is only necessary, if importing text into programs like Excel or Calc when tables are to be transferred into columns.
If it still doesn't work, try completely de-installing, removing the registry key of hyperionics and re-install again.
To be honest, I've seen many cases where everything works with the exception of current browsers, but not the other way around.
If necessary, deactivate RTF-text also and test again.
Do you by chance use it within Citrix Mainframe or similar programs?
Thomas
Lesser Admin

Hello Nekooee,
I have no explanation. I experience the same effect.
 
@Greg: I still use v7.11.01 German and reproduce identic results. Please have a look at the video. It is a persian site, but the download works and the file is clean. Just extract the sfw.
Thomas
Lesser Admin

thank you
I've uninstalled the program and reinstall it but did not work. sorry i cannot speak english well.
list of files:
agreement.txt
BCGCBPRO1610u100.dll
BCGPStyle2007Aqua1610.dll
BCGPStyle2007Luna1610.dll
BCGPStyle2007Obsidian1610.dll
BCGPStyle2007Silver1610.dll
BCGPStyle2010Black1610.dll
BCGPStyle2010Blue1610.dll
BCGPStyle2010White1610.dll
BCGPStyleCarbon1610.dll
BCGPStyleScenic1610.dll
dxsnap.dll
HomePage.url
HprRes7.dll
HprSnap7.exe
HprSnap7.hs7lic
HprSnap7.tlb
HprSnap7Man.chm
HprUnInst.exe
HprUnInst.log
hsnaphlp-s.xpi
HsSizer7.dll
HSTxtCap.dll
HSTxtCap64.dll
HSVoice.cfg
mfc100u.dll
msvcp100.dll
msvcr100.dll
OverlayHook.dll
readme.txt
ThumbDhs32.dll
ThumbDhs64.dll
ThumbDhsXP32.dll
Torn Edge - Bottom.hs5stamp
Torn Edge - Left.hs5stamp
Torn Edge - Right.hs5stamp
Torn Edge - Top.hs5stamp
TsHelper64.exe
VistaPlus.dll

I know, but I see that all the 64-bit components are correctly installed, so I'm totally puzzled by this - why they won't work as on the other machines. I have no idea what could be different there, without actually sitting by your machine. If you have any clues, please share them. Maybe there is a conflict with some other app installed on your system...
 
Greg

Hello Nekooee,
please explain, what "recover Windows " means.
If you mean shutdown and restart Windows, then there may be the problem. You normally have several programs in the autostart group. Some of them start invisible, and you only find an icon in the tray on the right bottom of the screen.
With normal Windows Setup you cannot control which program starts first. So it may well be possible, that HyperSnap and other programs never start in the same order. Sometimes HyperSnap is first and everything works, sometimes not.
Only way is to disable all other programs in Autostart and registry and then test again.
Or look for a software called Project Lasso. With this program, you can monitor and change the autostart programs.
But if you do not have HyperSnap in Autostart, then maybe do so first. It gets to be started earlier than other software and may work correctly.
If I am wrong, then, again, please explain the term "recover".
Thomas
Lesser Admin
 

I'm really not sure what could be wrong there. Maybe Windows system itself is somehow currupt, and it would be better to reinstall the system completely. However if everything else is working well for you, this rather big effort would not make sense for TextSnap feature only.
 
Greg