Unable to capture text from firefox.

Hello condition,
try disabling the third textsnap option "tab delimited". ... And after that the second. Test again.
Sometimes this helps.
Apart from that, you pulled all possible strings. TextSnap and FireFox simply don't play along anymore.
Thomas
Lesser Admin

No, I am testing it since I bought new PC, over a month. It doesn't even capture from the window I am typing now. Do you have clear type enabled?
 
Apart from firefox everything is working great, especially version 7 is really great

No I have exactly the same version with you. When I try to capture text from the firefox about window, all I get is the window title
 
About Mozilla Firefox

Is HyperSnap Helper something new in version 7?  Is it for Firefox only, or Thunderbird as well?
 
I have this same problem in both Firefox and Thunderbird after recent updates on the ESR channel.  My company's still using HyperSnap 6.  I'm wondering if I need to push them to buy a new licence for v7.
 
Do you have a trial version?  It would be good if I could confirm that it works before trying to get my company to buy the upgrade.

Well guess what...
 
I am the original poster and the previous week I did a windows format and now I can capture any text from any firefox page, like old times. I am happy that things working again. I didn't even install firefox helper utility. Of course I haven't changed anything in my hardware. I am thinking what could made the difference but I can't find anything. Maybe be the drivers of my card.

Greg-support I am sorry it went out wrong.
Just out of curiosity, did you paste the rich text in your below post of May 8th, or you edited the italics here in the forum?. I tried in my previous post it to paste like this but I couldn't make it.
 

Support

Yes, I have ClearType enabled, and Aero theme too (translucent title bars etc.) Right now I also tried with Aero disabled, still got the TextSnap capture fine. Here is the info from my Copy of Firefox About box, as TextSnap captures even that (the layout is not quite the same, but that's because this edit box does not support all of RTF formatting. BTW, are you also on "release channel" of FF, or on beta?

12.0
Firefox is up to date
You are currently on the
Firefox is designed by

working together to keep the Web open, public and
accessible to all.
Sound interesting?

End-User Rights Privacy Policy


release update channel.Mozilla, a global community Get involved!

SupportI'm sorry, but the "TextSnap" feature of HyperSnap is impossible to maintain any longer and will have to be either completely removed, or left behind as "unsupported" feature - use it where it still works, and forget it where it won't work.

Please, don't choose removing TextSnap completely. If you can not give a warranty for it, let us use it "as is", for a user own risk. Till last versions of HS it TextSnap module worked fine in the most situations and it was IMHO one of the best screen text capturing software around the market, although AFAIK HyperSnap was not ever positioned as text capture utility.
 
BTW I've noticed, that sometimes when simple textsnap for a selected region does not work, the function "Text from an Object under Cursor" (default hotkey Ctrl+U) does still work. Might it give you some useful idea?