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Hot!Missing .DLL when upgrading HyperSnap 64 bit from 8.19.00 to 8.20.00

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2022/01/14 10:18:19 (permalink)
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Missing .DLL when upgrading HyperSnap 64 bit from 8.19.00 to 8.20.00

Hello Support,
Today I updated my 64 bit license of HyperSnap, from version 8.19.00 to 8.20.00
After the update I could not start HyperSnap any more.
When starting HyperSnap I receive an error message :
"The program can't start because api-ms-win-shcore-scaling-l1-1-1.dll is missing from your computer.
Try reinstalling the program to fix this problem."
 
I downloaded again the application in version 8.20.00 and reinstalled it.
This did not solve the issue.
 
My computer is running Win 7.
Previous version 8.19.00 worked perfectly.
 
What shall I do to fix this issue ?
How can I download the previous version 8.19.00 ?
Best regards,

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    Re: Missing .DLL when upgrading HyperSnap 64 bit from 8.19.00 to 8.20.00 2022/01/14 13:00:49 (permalink)
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    Version 8.20 is for Windows 10 and 11. I no longer support Windows 7. You may download the older version 8.15 from https://hyperionics.com/?Page=hsdx/downloads.asp page.
    BatMan
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    Re: Missing .DLL when upgrading HyperSnap 64 bit from 8.19.00 to 8.20.00 2022/01/14 14:13:48 (permalink)
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    Thank you for this clarifications.
    I installed version 8.15 and it works fine for me on Win 7.
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