Hypersnap HSD - showing blank pages.
Hi there,
we are running a Hypersnap 7, we are testing an install running a Citrix Published desktop with the hypersnap application is being delivered as a Citrix published application.
When attempting to use the capture options e.g. region, Active window or full screen etc.Objects seem to be shown screen or a millisecond then are replaced by a black screen, so objects are not are recognised / shown on screen. So when attempting to capture something e.g. word document, only black shows and is captured.
any help would be appreciated