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Issues with HyperSnap v6 - Won't Open

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aaronparks
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2014/12/02 16:14:09 (permalink)
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Issues with HyperSnap v6 - Won't Open

I have installed and uninstalled multiple times. When I select the Icon for Hypersnap 6 - nothing happens.
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    Re: Issues with HyperSnap v6 - Won't Open 2014/12/02 16:41:12 (permalink)
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    What _exactly_ did you install - can you tell me the specific file name you run to install HyperSnap, and where did you get from? Also, where is the HyperSnap 6 icon that does nothing, exactly? I need very specific information in order to help.
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    aaronparks
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    Re: Issues with HyperSnap v6 - Won't Open 2014/12/03 08:20:33 (permalink)
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    The installer - Hyperionics_Hypersnap_DX-6.12.01_64bit
     
    This is from my company I work for - The Hypersnap 6 icon is on the desktop. Also the .exe in the install folder has the same result.
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    Re: Issues with HyperSnap v6 - Won't Open 2014/12/05 08:02:42 (permalink)
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    I suggest uninstalling HyperSnap completely from this machine, deleting the desktop icon, then download a fresh copy from http://www.hyperionics.com/?Page=hsdx/downloads.asp - the version that corresponds to your license, install again and enter your license key.
    Also note that version 6 of HyperSnap is very old and no longer supported. The only versions supported now are versions 7 and 8 of HyperSnap.
     
    Greg
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