Web captures turn into black screen
I rely heavily on Hyper-snap for capturing web pages using region/scroll region captures. Recently, I had to reload Windows 10 due to malware. Afterwards I reloaded all my apps, including Hyper-snap. Now, when I attempt to copy a web page the screen turns blank. I am able to copy from all other data sources. I would greatly appreciate any suggestions to help correct this problem. Thank you.