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Hypersnap 8 crashes during Print Preview in Windows 10

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bowen
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2017/12/28 13:31:08 (permalink)
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Hypersnap 8 crashes during Print Preview in Windows 10

I have a new installation of Hypersnap 8,  ver. 8.15.00.  OS is Windows 10 Pro.  It seems to work normally except it repeatedly crashes when trying to run Page Setup with a given snap.  Doesn't seem to matter if the snap is big or small.
 
thanks,
John
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    Re: Hypersnap 8 crashes during Print Preview in Windows 10 2017/12/28 16:41:34 (permalink)
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    I cannot tell what it is, don't see the same error here and don't have similar reports from other users. Please check maybe the manufactures' web site for drivers updates for your printer, and also for the graphics card. Could be a bug in the driver.
    Another thing to try would be to exit HyperSnap completely (press File - Exit), then delete the following registry key, using Windows RegEdit program:
     
    HKEY_CURRENT_USER\Software\Hyperionics\HyperSnap 8
     
    This would reset all the options to the defaults - if some incorrectly saved option in the registry cause the trouble, this should fix it. Another way to do the same would be to uninstall HyperSnap, then install it back.
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