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[FAQ]Unwanted "zoom" effect while making a capture (everything gets bigger on the screen)

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2015/10/04 08:08:53 (permalink)
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Unwanted "zoom" effect while making a capture (everything gets bigger on the screen)

On Windows 10 or 8 sometimes when you try to make e.g. a Region capture, or Window capture, everything suddenly becomes bigger - all windows, text etc. You can't capture correctly everything you want. This happens if you change the "Text Size" setting in Windows Display Settings, but ignore the system advise to log off and on again. The simple solution for this problem is, of course, to log off, then log on again - or reboot your computer.
 
You can easily reproduce this behavior on any Windows 10 or 8:
- Right-click empty desktop - click Display settings
- If you have more than one monitor connected, click the one that is your "mail display"
- Move the slider below the monitors, described as "Change the size of text, apps and other...". For example if you had it at 100%, move it to 125 or 150%
- Click Apply. Windows says - depending on version - that "Some apps will not look best" (Win10) or "will not work correctly" (Win8) until you log off and on again. Ignore Log Off (on Win10 click "Sign out later")
 
Now try using HyperSnap "Capture region" or "Capture window" etc. The unwanted "zoom" effect will happen. As soon as you log off and on again, it will all work correctly. It's a weird feature of Windows, they can't make the system work correctly after you change this setting without re-logging.
 
Greg

3 Replies Related Threads

    dcostea
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    Re: Unwanted "zoom" effect while making a capture (everything gets bigger on the screen) 2016/10/07 03:45:10 (permalink)
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    Hi there. I have this unwanted zoom issue on windows 10 as well. I am using Hypersnap 6.13.02. I've tried everything in the display settings sections. Change the size of text/apps, log off, log in, restart - nothing seems to work. Still get the unwanted zoom. Any other known workarounds?
    Admin
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    Re: Unwanted "zoom" effect while making a capture (everything gets bigger on the screen) 2016/10/07 07:00:05 (permalink)
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    The only work-around now is update to HyperSnap 8, which is fully compatible with Windows 10. HyperSnap 7 and lower are not fully supported under Windows 10.
    SeanFromTX
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    Re: Unwanted "zoom" effect while making a capture (everything gets bigger on the screen) 2017/08/30 18:23:55 (permalink)
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    I recently encountered this problem after receiving a new laptop with Windows 10 to replace my old Windows 7 one.  HyperSnap 6 worked great on my old laptop and HyperSnap 8 has not yet been made available to us an upgrade option and this problem basically rendered the software unusable for my needs.
     
    With that said, I was able to work around the problem by disabling the display scaling on high DPI settings for the HyperSnap application (steps documented below).
     
    1. Navigate to the folder where the HprSnap6.exe is located
     
    2. Right-click on the executable and select "Properties"
     
    3. Select the "Compatibility" tab
     
    4. Select "Disable display scaling on high DPI settings"
     
    5. Click Apply and OK
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