Re: File Tab greyed out - application freezes on attempt to select File Tab
2015/01/26 06:50:03
(permalink)
The gray color of the File tab is normal with some "skins" - you can change the skin (color set and some other visual aspects) under the Setup ribbon tab. However it should not lock, when you click on whatever "File" color the program shows, a menu drops down to select several functions. I don't know why it would suddenly lock like this for you. Maybe try to completely uninstall HyperSnap 8 from that machine, then reboot it, download and install HyperSnap 8 again. You will also need to re-enter your license key after this, which hopefully you have saved with your email, or which you may recover from this web site - the "Find Lost License" link at top left.
Greg