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Screenshots are taken only in black and white colors

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apera
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2014/07/08 12:41:41 (permalink)
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Screenshots are taken only in black and white colors

Googled and Searched the forums for a while without success.
Here's what I'm willing to capture:

...and here is what I end up with:

...on Windows 7 Ultimate 64-bit SP1 with following Graphic Adapter:
Graphics
        Monitor 1
            Name    Generic PnP Monitor on Intel HD Graphics Family
            Current Resolution    1366x768 pixels
            Work Resolution    1366x738 pixels
            State    Enabled
            Multiple displays    Extended, Primary, Enabled
            Monitor Width    1366
            Monitor Height    768
            Monitor BPP    32 bits per pixel
            Monitor Frequency    60 Hz
            Device    \\.\DISPLAY1\Monitor0
        Monitor 2
            Name    SDM-S93 on Intel HD Graphics Family
            Current Resolution    1280x1024 pixels
            Work Resolution    1280x1024 pixels
            State    Enabled
            Multiple displays    Extended, Secondary, Enabled
            Monitor Width    1280
            Monitor Height    1024
            Monitor BPP    32 bits per pixel
            Monitor Frequency    60 Hz
            Device    \\.\DISPLAY2\Monitor0
        Intel HD Graphics Family
            Manufacturer    Intel
            Model    HD Graphics Family
            Device ID    8086-0A16
            Revision    C
            Subvendor    Dell (1028)
            Current Performance Level    Level 0
            Driver version    10.18.10.3574
                Count of performance levels : 1
                    Level 1
 
I also tried with options for game capture but no success as well.
 
Needless to say that basic screen capture function from Irfanview works flowlessly.

3 Replies Related Threads

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    Re: Screenshots are taken only in black and white colors 2014/07/09 08:46:50 (permalink)
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    You set HyperSnap to auto-convret all captures to black and white. If you use HyperSnap 6, click the "Color" menu, "Black and White" and un-check the "Automatically apply to all captured images". In HyperSnap 7 click the "Image" ribbon tab, "Black/white" button and do the same.
     
    Greg
    apera
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    Re: Screenshots are taken only in black and white colors 2014/07/09 09:22:06 (permalink)
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    Thanks for your reply, Greg.
    Apparently the "Convert to Black and White" options were correctly set when the issue was present.

    Fortunately a restart of the PC due to "M$ Patch Tuesday" fixed the issue.
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    Re: Screenshots are taken only in black and white colors 2014/07/09 11:09:46 (permalink)
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    Yes, this option is not remembered if you exit HyperSnap and then start it again, it is cleared. If you need it, you must set it again after such restart. A system restart would have the same effect.
     
    Greg
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